COVID-19 Response - Continuing our Support

In line with government advice, we are now working in a more flexible way to provide our usual support to the community. We understand this is a worrying time,  but we are on hand to support you and your family in these rapidly changing and difficult times.

Based on the current guidance we are aiming to maintain our services using different methods, and as the situation evolves, we will be communicating with you all future updates.

Looking after the wellbeing of our staff, volunteers and service users is paramount to us, so in line with the national guidance around social distancing and self-isolation, we have taken the following actions.

  • Our headquarters in Oldham and offices in Rochdale and Tameside are now closed.
  • All open access drop in/assessment sessions have stopped.
  • All group sessions, including training events, have been cancelled.

Despite these measure, we are still here for you.


How to Contact Us

Telephone, text, video chat and online website chat support is available to all service users.

Please contact your allocated support worker on their usual phone number or email.

If you are unsure of contact details please get in touch on one of our helplines below.

Service Area Telephone Email Address
Career Guidance Oldham 0161 621 9300 This email address is being protected from spambots. You need JavaScript enabled to view it.
  Rochdale 0800 195 8528 This email address is being protected from spambots. You need JavaScript enabled to view it.
  Tameside 0800 484 0407 This email address is being protected from spambots. You need JavaScript enabled to view it.
Early Help   0161 621 9412 This email address is being protected from spambots. You need JavaScript enabled to view it.
Missing from Home   0161 621 9551 This email address is being protected from spambots. You need JavaScript enabled to view it.
Substance Misuse & Sexual Health Service   0161 621 9649 This email address is being protected from spambots. You need JavaScript enabled to view it.
Sexual Health - Brook - Phone Consultation   0800 988 2209  
Young Carers     This email address is being protected from spambots. You need JavaScript enabled to view it.
Youth Justice   0161 621 9500 This email address is being protected from spambots. You need JavaScript enabled to view it.
Switchboard   0161 621 9400 This email address is being protected from spambots. You need JavaScript enabled to view it.

We have also launched a YouTube channel that will host a selection of helpful video content, we have our usual Facebook and Twitter pages available and our new live chat facility here on our website. Click the purple circle on the bottom right of any of our pages and you connect instantly with an advisor during the day

Please keep checking our news page and social media channels for updated information, as we are continuously looking at innovative ways of supporting you using technology.

We are incredibly grateful to everyone for your patience and understanding, and will be updating you as the situation changes over the coming weeks.