Recruitment FAQ

Can I not just send you my CV?

Unfortunately we do not accept CVs from applicants unless you have disability (please see below).

What if I want to apply for two jobs, do I have to complete two forms?

Yes, as different jobs will have different requirements listed under the role requirements.

I have a disability, how can I gain additional support to complete the application?

If you have a disability we will accept applications in different formats such as a CV or audio. If you require additional support please contact a member of our Human Resources team - details below.

Why are the role requirements for the role so important?

The role requirements, which are included at the end of the Role Profile, details what the requirements are for the job role. It explains what the elements of the role are and how applicants should demonstrate this; whether it be through the application form or through the interview.

The decision to invite you for interview and assessment will be based entirely on the information you provide on your application form. Therefore, it is extremely important to provide examples on the application form of the skills, knowledge and experience that you possess which relate to the points on the role requirements.

How do I complete the suitability for the job section on the application form?

You should be aware that the “Suitability for the Job” section of the application form is one of the most important tools for the selection panel. Read the role requirements in the Role Profile and, in no more than 7,500 characters (approximately 1,00 words), explain why you are suitable for this post. You should address each of the relevant requirements listed, giving evidence of your skills, experience and knowledge in each area.

Why do I have to disclose my criminal convictions?

As we work with vulnerable young people and adults all posts within Positive Steps are exempt from the Rehabilitation of Offenders Act 1974. You are required to declare any pending prosecutions or convictions you may have, even if they would otherwise be regarded as “spent” under the Act. You must also declare any cautions or bind-overs.

If you have been convicted or cautioned you may still be eligible for appointment depending on the nature and circumstances of the offence. However, failure to disclose details will result in your application being rejected and if appointed, may lead to dismissal.

If the post requires you will be subject to an enhanced DBS check that you will need to complete once you have received a conditional offer. Further information about DBS checks can be found online.

I don’t have a work permit, can I still apply?

You must have a valid work permit to apply for a role. The Human Resources team will ask to see evidence of this before you are offered employment. This is in line with current Home Office requirements. Further information is available from the UK Border Agency's website.

Who can I put down as referee?

We require the names and addresses of two referees, not related to you, who are willing and able to provide up-to-date references on your qualifications, experience and skills. One of these must be your current or most recent employer. If you have not previously been employed a referee related to relevant voluntary or community work or, if appropriate, your head teacher or lecturer/tutor from your last school or college or university. If you currently or have previously worked with young people or vulnerable adults, the other reference must be from this source. Please note personal or character references will not be accepted.

What is my applicant reference number and the job reference number?

If you don’t have one just leave this section blank.

The job reference number will be on the job advert.

How do I send the form back to you?

Once you are happy with your application press submit and you will receive an acknowledgement.

When will I hear back from you?

If you are invited to interview you should hear from us shortly after the shortlisting date on the advertisement. The interview dates are provided on the advertisement, so usually if you have not heard by the date you will have been unsuccessful.

Due to the number of applications we receive it is not our policy to inform candidates if they have not been shortlisted for interview.

Can I receive feedback if I am unsuccessful?

Unfortunately, we do not give feedback at the shortlisting stage. We will give feedback after the interview if you are unsuccessful.

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