Operational Manager – Early Intervention and Prevention Services

Who we are

Positive Steps is an award winning charitable trust which delivers a range of integrated services across Greater Manchester through local authority contracts and grants. The organization has a long standing and unique commissioning arrangement with the local authority to deliver the statutory Youth Justice Service in Oldham.

I wouldn’t know where I would be without positive steps, they have massively changed my life.“

Young Person

Without Positive Steps she would not have been given the chance.“

Parent

A fantastic place, fantastic people, friendly & hard working.“

Adult service user 

The Role

The Role

We are seeking an experienced and motivated Operational Manager to lead a diverse portfolio of early intervention and prevention services, with a strong focus on supporting adults experiencing a range of challenges.

As Operational Manager, you will take overall responsibility for the day-to-day leadership and delivery of a range of services. You will lead a team of skilled practitioners, ensuring services are safe, effective and responsive to need. Working closely with partners, you will drive a collaborative and integrated approach, supporting adults to overcome barriers, build resilience and achieve positive, lasting change.

About you

You will be an experienced manager with a passion for improving outcomes for vulnerable adults and communities. You will bring:

• Proven experience managing services within early help, prevention, or adult/community support settings
• Strong leadership skills, with the ability to motivate, inspire and develop teams
• Experience working in partnership across agencies and sectors
• A sound understanding of safeguarding, trauma-informed practice and strength-based approaches
• Experience managing performance, quality and operational delivery
• Confidence in analysing data and using insights to drive improvement
• Budget management experience and an understanding of service sustainability

Why join us?

• You will be joining a purpose-driven organisation committed to making a positive difference in people’s lives.
• The opportunity to lead impactful services that support adults and communities
• A collaborative and supportive working environment
• Flexible, hybrid working arrangements
• The chance to contribute to service development and organisational growth

If you’d like to find out more before applying, feel free to contact Rachel Lord at

📧 rachellord@positive-steps.org.uk

Closing Date: Monday 15th June 2026, Midday

Interviews: Friday 26th June 2026

Positive Steps is an equal opportunities organisation and applications are welcome from all sections of the community.  

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role. If appointed, you will be required to provide relevant right to