Service Support Assistant

Title: Service Support Assistant
Hours: 36
Salary: £24,186.45 per annum
Reporting: Service Support Manager
Contract: Permanent
Reference: PS/SSA/07

Closing Date: 15th July 2025

Who we are

Positive Steps is a unique organisation and have been changing the lives of people in Greater Manchester since 1977. Our current offer involves supporting those in Education, Criminal justice, Family and Community and Safeguarding settings. We are at an exciting point in our development with a focus on growing our impact while reaching excellence in all our work. 

I wouldn’t know where I would be without positive steps, they have massively changed my life.

Young Person

Without Positive Steps she would not have been given the chance.

Parent

A fantastic place, fantastic people, friendly & hard working.

Adult service user 

The Role

Join Our Team at Positive Steps!

We’re excited to be recruiting for a Service Support Assistant to join our dynamic Service Support team.

We’re looking for someone who:

  • Has excellent customer service skills
  • Demonstrates exceptional attention to detail
  • Is eager to learn and support the administrative functions of the Youth Justice Service.

If you’re motivated, detail-oriented, and eager to contribute to a fast-paced and supportive team environment, we’d be delighted to hear from you.

For further information please feel free to contact Jenna Winstanley on 07935063811 or via email to jennawinstanley@positive-steps.org.uk.

Positive Steps is an equal opportunities organisation and applications are welcome from all sections of the community.  

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role. If appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. This role is subject to a Standard DBS check.