Armed Forces Covenant

 Positive Steps is proud to have signed up to The Armed Forces Covenant

The covenant is a pledge that together we acknowledge and understand that those who serve or who have served in the armed forces, and their families, should be treated with fairness and respect in the communities, economy and society they serve with their lives.


The covenant focuses on helping members of the armed forces community have the same access to government and commercial services and products as any other citizen.


This support is provided in a number of areas including:

education and family well-being
having a home
starting a new career
access to healthcare
financial assistance
discounted services

The covenant supports serving personnel, service leavers, veterans, and their families. And is fulfilled by the different groups that have committed to making a difference.


These include:

Central government
Single services (Royal Navy, British Army, Royal Air Force)
Businesses of all sizes
Local government
Cadet forces and their adult volunteers

Find out more 

Prompt Payment


Positive Steps has signed up to The Prompt Payment Code (PPC), a voluntary code of practice for businesses, administered by the Office of the Small Business Commissioner (SBC) on behalf of The Department for Business, Energy and Industrial Strategy (BEIS). It was established in December 2008 and sets standards for payment practices between organisations of any size and their suppliers.

By signing up to the code, Positive Steps has undertaken to always:


1) pay suppliers on time, within agreed terms;
2) give clear guidance to suppliers on terms, dispute resolution and prompt notification of late payment (CLICK HERE for more info)

3) support good practice throughout their supply chain by encouraging adoption of the Code.


Cliff Shields, Director of Corporate Services says: “We have a good track record of paying our suppliers on time and I feel adopting the code further demonstrates our support to suppliers during this difficult economic period."


The Prompt Payment Code has the backing of the UK Government, the British Chamber of Commerce (BCC), the Confederation of British Industry (CBI), the Forum of Private Business (FPB), The Federation of Small Business (FSB) and the institute of Directors (IoD).


Rochdale Year 11 Student Commitment

Rochdale Local Authority have said that their ambition continues to be that no year 11 student should be disadvantaged when taking their next steps after leaving school this summer. Consequently, all of the colleges and other post-16 providers in the borough are working in partnership alongside local schools and the council to ensure that the disruption caused by the Covid-19 outbreak to year 11 pupils is minimised.

Those year 11s who need advice on their options can speak to Positive Steps.

More information attached below. 

Quality Standards

One of our Oldham schools has been added as a case study on the Quality in Careers Standard website recently. Inspiring IAG (Positive Steps) is the licensed awarding body for this school. We have mentored and assessed this school as part of our role as a licensed provider. The award fully incorporates Gatsby Benchmarks but it also looks beyond those benchmarks.

The careers quality award is “strongly recommended” in the careers Statutory Guidance, and our Inspiring IAG service is a national licensed provider of the award so we do not just work locally. 

Click Here.


Celebrating Success

Positive Steps was involved in Mission Christmas again recently. (Find out more about how it works here )

Audrey Murphy tells us more about how the Positive Steps team collected and distributed the donated toys...


When we arrived at Mission Christmas Headquarters to collect our toys, both myself and my colleagues were completely overwhelmed by the volunteers there. We were greeted with smiling friendly faces - by people who truly embraced everything about this incredible project. Nothing was too much trouble and everyone was hands on, pitching in, and you could feel the comradery.

When we arrived back at Positive Steps we placed the toys in an empty room and arranged time slots so that our Engagement Workers and Young Carers parents could come in and safely pick up their toys for their families and children in need.

Everyone was taken aback at the generosity of those who donated and we were able to ensure that every single child in need received a brand new toy for Christmas, Mission Christmas really does make a difference, not only to the children, but it also alleviates the stress and worry that every parent feels when they are struggling to provide presents for their children at Christmas.

Everyone’s hard work and generosity was certainly appreciated and made a massive difference to vulnerable children in Oldham.


The team asked staff to let them have any feedback they received and here is some of the many quotes received:


"My client, a mum of three children, had been furloughed for most of the year and hadn’t any spare money for Christmas presents she cried and couldn’t thank Mission Christmas enough as it would make a bad Christmas day into a good one."

“Thank you so much, its helped in so many ways, I can’t thank you (Mission Christmas) enough.”

“What a lovely thing for you to do for us, thank you so much. I had no idea we would get any help.”

“Wow, I can’t believe it, it is amazing, How lovely I can’t believe Positive Steps and Mission Christmas do this for families.”

“Thank you, this is lovely. I think this is something my son will really love.”

“I have just recently come to UK with my 3 children and am an asylum seeker, it has been really hard for me as I don’t have a bank card and I was not able to buy anything online, these presents were a godsend, god bless you.”

"One of my clients, a single mum to two young children, couldn’t thank us and Mission Christmas enough as she didn’t really have much for them to open Christmas day and she had spent weeks worrying about it - and having some presents means she could look forward to seeing their faces on Christmas day."

"A single mum of a three-year-old said she was so grateful because she didn’t have any money to buy her son any presents and to be able to wrap them up herself meant the world to her."

"A single mum of an 8-year-old was so overwhelmed as she had lost her job not that long before Christmas and couldn’t thank us enough, she said this would now put a smile on her son's face."

"A mum of a 9 year old said that this was an amazing gift and service - especially as the presents we gave her were build from scratch/robotic ones which is what he is really in to, and to see his face on Christmas day light up when he opens them meant the world to her."

"One family said thank you so much as not having much to be able to give to their children meant they could now have a better Christmas day."

"Thank you for the presents the boys love them thank you."

"Thanks for the presents the kids loved them!"

""Thank you so much you are too kind!"

“My Eid was cancelled this year and my mum said I will get something better and to be patient, I’m so happy as I got a remote control car and I’ve always wanted one, thank you so much”

“This year I found it so hard and felt really low that I would not be able to get anything nice for my children, I feel my prayers were answered as I wasn’t expecting any presents and the gifts were such nice presents and were very much appreciated.”

“My children actually think Santa Claus exists as I have been preparing them that they won’t be getting any gifts due to my concerns with having no money, going out in the Christmas rush, and with COVID-19. It was so lovely to see their faces when they opened their presents, thank you Mission Christmas, your mission has been accomplished.”

“My son has autism and he is fascinated with cars, the remote control car was a perfect present for him and he carries car everywhere with him and even insists on taking it to bed!”

“Can’t thank you enough for the lovely gift that came at a time when it was needed the most, who said kindness doesn’t exist.”

“We were overjoyed with our lovely presents, thank you Mission Christmas.”

“Such lovely gifts and so surprised as they were brand new and boxed, my kids loved the presents.”

“Was so nice as all four of my children got presents and no one got left out, thank you for your generosity.”

“What an amazing organisation thank you to both of you Mission Christmas and Positive Steps.’’

“My Christmas tree was bare before your presents arrived, thank you so much.”


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